This policy explains how Nuk handles information submitted through this website. The site is designed for product guidance, baby feeding care questions, retail inquiries, and safety documentation requests. We collect only the information needed to respond and operate the service.
Forms may ask for your name, email, phone number, product stage, and message. If you write about a child's age or feeding routine, include only what is needed for the product question. We may also receive technical information such as browser type, device data, and pages visited for security and site improvement.
Information is used to answer product questions, route safety or documentation requests, improve care content, prevent abuse, and maintain website operations. We do not ask for sensitive medical records through the website, and we do not sell personal information submitted through inquiry forms.
We may share information with service providers that help operate the website, customer support systems, or email delivery. We may also share information when required by law, to protect safety, or to respond to legitimate legal requests.
We keep inquiry records only as long as reasonably needed for care support, legal, security, and operational purposes. You may contact us to request access, correction, or deletion where applicable law provides those rights.
Privacy questions can be sent to [email protected] or through the contact page.